YOUR PRIVACY IS IMPORTANT TO US
Your privacy is important to us and we value your trust. We will only use the information you provide for the purpose of delivering our services to you and for compliance with the law. Occasionally we may also tell you about our other products and services that you may be interested in. If you don’t want to hear from us just let us know by sending an email to: firstname.lastname@example.org with REMOVE in the subject line.
We act as an agent between our customers and lenders who provide loan products. We are not part of any lending institution. Our business is to complete loan applications and collect supporting documents from our customer in order to make the best loan submission possible. We always carefully consider our customers’ personal situation to help them get a loan that meets their individual needs.
We hold an Australian Credit License number 379785 and have been providing these services for 15 years.
WHO DO WE SHARE YOUR INFORMATION WITH
We carefully use the information you provide in order to deliver products and services to you. Our providers receive only the information they need to deliver the products you select. We also share a limited amount of demographic information with other companies for services such as marketing advice.
WHAT TO DO IF YOU WANT TO COMPLAIN OR NEED ADVICE
Call our internal complaints on 1800 485 656, email email@example.com. with COMPLAINT in the subject line. If we can’t help you can also write to Financial Ombudsman Service GPO Box 3, Melbourne VIC 3001, Phone 1800 367 287, or Visit https://fos.org.au